Privacy Policy

Privacy Policy

Effective date: July 1, 2024

Welcome to Culture Escape’s Privacy Policy. You can use the links below to navigate specific topics.

• What does this Policy cover?
• What data do we collect, use, and share? (summary)
• What data do we collect?
• How do we use your data?
• How do we use cookies?
• When do we share data with others?
• Social features.
• Why we can use your data.
• How long do we keep your data?
• How do we keep your data safe?
• How can you control your data?
• Region and Service-specific notices.
• Complaints.
• How can you contact us?
• Changes to this Policy

What does this Policy cover?

Culture Escape and its group companies (“Culture Escape,” “we,” “us,” or “our”) operate a variety of brands. When we talk about our “Services,” we mean all the websites, apps, and products we provide through our brands and other means.

This Policy explains how we collect and use your personal data (also known as personal information). It also informs you about how we keep your data safe and the choices you may have, so please read it thoroughly.

We aim to make this Policy easy to read. In some sections, you can click to get more detail about what we do. Please note, all parts of this Policy apply to all our activities. We may give additional notices for some Services and locations, which should be read in conjunction with this Policy.

Our Services may contain links to other sites. We do not control these sites and encourage you to read their privacy notices.

Our Services should not be used by individuals under 16 years old.

What data do we collect, use, and share? (summary)

This section constitutes our notice at collection pursuant to the CCPA. During at least the past 12 months, we have disclosed personal data for the following business or commercial purposes:

Categories of Personal Information	Purpose for Collecting Personal Information (depending on the nature of your interactions with us)
Personal Identifiers (e.g., name, alias, postal address, email address, telephone number, online identifier, Internet Protocol address, account name, education, employment, credit or debit card number, financial information, sensitive information such as social security number, account log-in, government identification cards)	Providing our Services and carrying out your requests.
Protected Classification Characteristics (e.g., age, race, ancestry, national origin, citizenship, marital status, sex)	Providing our Services and carrying out your requests.
Commercial Information (e.g., products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)	Providing our Services and carrying out your requests.
Internet or Network Activity Information (e.g., browsing history, search history, interaction with a website application or advertisement)	Providing our Services and carrying out your requests.
Geolocation Information (e.g., data derived from your device using satellite or cell phone tower signals)	Providing our Services and carrying out your requests.
Audio or Visual Information (e.g., audio or screen records with your permission)	Providing our Services and carrying out your requests.
Inferences (e.g., drawn from the data above to create a profile reflecting your preferences, characteristics, predispositions, behavior, abilities, and aptitudes)	Providing our Services and carrying out your requests.

Other disclosures: We may share your personal data with your consent or to comply with laws or other legal processes.

Sale of Personal Data: We do not sell, rent, or loan your personal data to third parties for money. However, subject to your privacy choices, we may share your data (Identifiers, Internet or Network Activity Data, and Geo-location Information) with social media platforms, analytics providers, and advertising companies, which may be treated as a “sale” under certain laws. See the How Can You Control Your Data section of this Policy for more detail on your privacy choices.

Data Retention: We keep your data for as long as necessary to provide our Services and comply with our business and legal obligations. To determine how long we need to keep your data, we consider the amount and type of data, the risks of unintended use or disclosure, whether we can achieve our goals using less data, and other legal reasons. When we no longer need your data, we securely delete it.

Collection of Data from Children: We recognize the importance of protecting the privacy and safety of children. Our Services are not directed towards children. We do not knowingly collect data about children under 16 or minors otherwise defined in local law without verifiable parental consent. If we learn that someone under 16 has provided us with data, we will use reasonable efforts to remove that data from our databases.

What data do we collect?

We collect data in four main ways:

• You provide data when using our Services (e.g., your name or email).
• Data is collected automatically as you use our Services (e.g., your IP address).
• We obtain data from other parties to help run our Services.
• We use or combine the data we obtain to infer things about you (e.g., your likely interests).

We collect the data needed for our legitimate purposes.

How do we use your data?

We use your data to serve you and operate our business.

Depending on the Services you use and the choices you make, we will use your data to:

• Provide our Services and carry out your requests.
• Improve and promote our Services and those of others.
• Operate and secure our business.

How do we use cookies?

Cookies are small text files widely used when you visit websites. We use cookies and other similar tools on our websites to recognize returning visitors, store data for later use, and target our advertising.

You can adjust the settings in your browser to stop the use of cookies, but some of our Services may not work if you do so. To learn more about the cookies we use and why we use them, please read our Cookie Policy.

When do we share data with others?

To offer our Services and run our business, we must share some data.

We may share data with third parties to provide our Services. For example, with partners whose products you have selected.

We may share data with third parties whose services we use to run our business. For example, we pay a third party to host our databases.

We may share data with third parties to comply with the law and defend our interests, and those of our partners. For example, we share data with lawyers, external advisors, and other professionals.

Social features

Some of our Services let you use “Social Features” that are offered by third parties. For example, you may be able to ‘like’ or ‘share’ things on Facebook, Instagram, Google, YouTube, LinkedIn, Snapchat, TikTok, and Twitter. To use these features you may need to have an account with the provider, and you should make sure you understand their privacy practices.

If you choose to use Social Features on our Services or access our Services from Social Features, both we and the provider may have access to data about your use. If you are logged into a provider’s services, they may be able to connect your visit with other personal data they hold about you. We (and others) may use this data to place ads based on your interests on these providers’ services. In addition, we may ask you if we can access and collect data from your accounts, and post content to your contacts for you.

When you link a Social Feature provider with an account for one of our Services, you grant us access to certain data about you to provide content and services. This access is governed by the privacy policy and choices you make with that provider.

Why we can use your data

To collect and use your data, we must have a valid reason.

These reasons vary based on what we are doing but they will normally be because:

• You have given us your consent to use your data.
• We need to fulfill a contract we have with you or take steps towards forming a contract.
• It is our legal duty to use your data in certain ways.
• Using your data for certain reasons is legitimate.

How long do we keep your data?

We keep your data for as long as it is needed to provide you with our Services.

To determine how long we need to keep your data, we consider:

• The amount of data.
• The type of data.
• The risks that unintended use or disclosure could bring.
• Whether we can achieve our goals using less data.

In addition, we may also keep and use your data for as long as it is needed for legal or contractual reasons, dispute resolution, fraud prevention, and security.

How do we keep your data safe?

We take the protection of your data very seriously.

We use best practices to help keep your data safe. However, there is always some risk when storing data or sending it over the internet. As such, we cannot guarantee the security of your data, and you should know that sharing it is done at your own risk.

To the extent we store and use de-identified data, we will not attempt to reidentify the data unless permitted by law.

How can you control your data?

You can make certain choices about the way we collect, use, store, and share your data.

Sometimes these choices apply to everyone who uses a Service (for example, anyone who gets a newsletter from us can opt out of future emails); other times these choices only apply to those covered by a certain privacy law.

We manage all of the requests raised to us as the law requires. This means there may be legal reasons why we cannot complete all requests.

Please note: we may need proof of your identity before we can start your request.

To make these choices you should use the links to the forms below to submit a request.

Region and Service specific notices

For additional region-specific information about our privacy practices and additional rights you may have, please see the applicable notice below:

• AUSTRALIA
• CANADA
• EUROPEAN UNION / UNITED KINGDOM

For additional Service-specific information about our privacy practices, please see applicable notice below:

• GLBA

Complaints

We would appreciate it if you gave us a chance to address any complaints you may have. You can use the details below to submit a complaint and you may also be able to raise a complaint with your local regulator.

How can you contact us?

Contact us using the details below if you have any questions about this Policy, or would like to make a complaint.

Email: privacy@ Mail: Culture Escape, , , (Attn: Privacy Officer)

Changes to this Policy

Sometimes we need to make changes to how we collect, use, and protect your data. When we do, we will let you know by updating this policy. If the changes we make are important, we’ll also post a special notice on our website.

Any changes will usually only affect the data we collect after the new policy has been published. Any data we collected before the changes will still be covered by the old policy.

We will also let you know when we last made these changes by publishing the date we last changed it.

Culture Escape is committed to building inclusive digital products. For questions about accessibility, requests for accommodations, or to submit an accessibility issue, contact us.

Last Updated: July 1, 2023